Do you want these hands representing your brand?

AI automated transcription services are popular with podcasters in the entertainment field, but can you afford to use them for your business podcast? Here is why you should never use ai automated transcription services for a business podcast.

Why AI Automated Transcripts are Popular

Podcasts dedicated to entertainment or just chewing the fat may benefit from using automated transcription services.  They are downright affordable and the transcript can be generated very quickly.  Many of these podcasts use a quick and dirty automated podcast transcript to create show notes. But as a business person, with the pressure to save money in today’s economy, should you take advantage of these services–for your podcast production, interview, new product roll-out, or training session?  The answer: No, run the other way!  Serious Damage to Your Brand Could Occur!

Why Almost No One Should Use AI Automatic Transcripts

AI-generated automated transcripts are inaccurate, to say the least. Are you willing to put inaccurate information on your website? Will the automated algorithm spell your company name correctly, your officers, or even your products and services? Likely not. Stay tuned to the end of this post and we will share a link that emphasizes this point.

In James Cridland’s post on podnews.net, he suggests that podcasters should want total control over their content. He says, “…automated transcripts are mostly correct but partially wrong – and they’re not ideal to publish on a website in some cases. For complex legal reporting, having an incorrect transcript on a website could open the podcaster to legal trouble.” I would agree, but also believe that smaller less obvious mistakes make you look sloppy and unprofessional. Is that an image you want to project to your listeners?

Manual Transcription is Better for Business Podcasts

For the cost of a good dinner, an average 30-minute podcast can be transcribed with almost 100% accuracy. We provide such a transcript, labored over by a native English-speaking professional. We manually look up all industry-specific keywords, officers’ names, and how your company spells your branded products and solutions. Our transcription services will make your company look professional and you will gain loyal customers–quite the alternative to automating your transcript.

Skeptical?  Click on this link to go to WAAF’s The Hill-Man Morning Show. [Editor’s note: this legacy link is no longer active].  You can pick virtually any show, but be sure to expand the “Transcript” under the video to view the “Not For Consumer Use” transcript.  It’s right next to the note, “Robot Overlords Only; Will not be 100% accurate”.  Click “play” and prepare to be entertained; yes, both from the show and the text!  I think this will erase any doubts you might have.

The post Never Use AI Automated Transcription Services for a Business Podcast appeared first on AudioFile Solutions.

Ryan Dube from MakeUseOf.com recently wrote a great tutorial on how to use voice-to-text functionality within Express Scribe transcribing software.  This is a great solution for recording yourself (dictation) and getting a very quick and accurate result; however, be aware that this is not a solution for transcribing voice audio files.   Why?  Voice recognition software must first learn your voice.   Other voices will tend to confuse it and produce what Ryan calls “garbage”.   Interviews, group discussions, or any recording that is in a less-than-ideal environment will also not transcribe well.  The noise and/or lack of clarity in these environments will create more “garbage” from your voice-to-text software.  Want to see an example?  I recently wrote a blog post that links to a radio station’s use of automated transcription software.

Also, keep in mind that the best transcripts not only include the correct spelling of words, but also the correct punctuation, formatting and so much more.  A relatively simple thing like the correct handling of homonyms may never be a realistic goal of voice-to-text programs.  Also, professional transcriptionists will hear discrepancies because their ears have been trained to hear and comprehend the details.  If something said later in the transcript does not jibe with what was said earlier, your professional transcriptionist will bring this to your attention.  Voice-to-text software will never be able to do this.

Lastly, terminology research is key to a great transcript.  Here at AudioFile Solutions, it is not uncommon for us to verify 40 or 50 terms in a typical interview.

For these reasons, the automatic transcription of audio files is clearly not ready for prime time and, in my opinion, should be left to a professional.

Read Ryan’s complete article below.

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When you do a lot of phone interviews that get published in text format on the web, transcribing audio files becomes a big part of one’s life. There are a lot of people that have the need to transcribe voice to text, such as doctor’s that record a log of office visits, journalists that conduct audio interviews, or even students that record class lectures.

For years, I’ve been looking for a high-quality free voice to text software solution that will automatically take an audio recording and transcribe it to text. Such an application will put a lot of transcription companies out of work, but it’s a dream that I believe will come true some day. Recently, I conducted another hour-long interview… (continue reading the full article here: How to Use Voice-to-Text Dictation on Express Scribe.)

The post How to Use Voice-To-Text Dictation in Express Scribe appeared first on AudioFile Solutions.