Recording a live webinar by GoToMeeting, Zoom, or TEAMS can be a daunting task to someone who doesn’t know the ins and outs of video frame rates, resolutions, and codecs.  We developed our webinar recording service for businesses and podcasters that either don’t have the technical expertise or don’t have the time to learn.

Why Hire a Professional to Record a Webinar?

We’ve done extensive testing to find the best method to record webinars.  Here are the highlights.

1. We capture the entire screen with the best video codec.
2. We record PowerPoint animations, cursor movements and desktop sharing.
3. All elements are in high definition.
4. Audio editing and video editing are available.
5. Output is typically .mp4, .wmv, or almost any audio/video format available.

We produce the best, highest-quality, highest-resolution webinar recordings possible.

If you don’t already have a web conferencing service, we can help with that too.

Give us a try today.

The post Recording Webinars by GoToMeeting, Zoom, TEAMS and More appeared first on AudioFile Solutions.

Begin Press Release
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August 08, 2011 10:00 AM Eastern Daylight Time

PGi Disrupts the Web Conferencing Market with GlobalMeet® 2.0 Release

With Significant Upgrades and New Market-Leading Rates, GlobalMeet Offers Better Meetings at a Better Price

ATLANTA–(BUSINESS WIRE)–The meetings experts at PGi (NYSE: PGI) launched GlobalMeet earlier this year bringing simple, affordable web and audio meetings to businesses worldwide. PGi designed GlobalMeet to deliver the simplest user experience on the market, with no software downloads for meeting guests and a “connect me” feature that calls participants automatically, making dial-in numbers and passcodes obsolete.

The market reaction to GlobalMeet has been very positive, with more than 20,000 people becoming paid users in just the first few months of its release. To continue to meet the needs of this growing community, PGi today announced general availability of GlobalMeet 2.0 – making the original product even more powerful with upgraded features and flexible new pricing options.

GlobalMeet 2.0 includes a streamlined interface, designed based on user feedback, to make navigating meeting controls and the most commonly used features even simpler. As part of the release, PGi also launched a GlobalMeet app in the iTunes® store – first in a pending suite of mobile apps that will make GlobalMeet available anywhere from any device, for meetings in the office or on the go.

PGi also announced new, market-leading pricing for GlobalMeet, starting at just $29 per month. With both bundled and unbundled audio and web conferencing plans, new options for power users and aggressive pricing for enterprise-wide implementations, GlobalMeet is affordable for any sized business.

“PGi leveraged our 20 years of leadership in collaboration to fix what was wrong with web conferencing. We designed GlobalMeet to work the way real people do, and we are genuinely excited by the early market response,” said Boland Jones, PGi founder, chairman and CEO, who is leading PGi’s next-generation product innovation. “PGi is changing the game again with GlobalMeet 2.0, by offering a user experience and price that is unmatched in the market.”

Additional new features and upgrades in GlobalMeet 2.0 include:

• Upgraded video, with picture-in-picture added to GlobalMeet’s unique “active talker” feature that switches between speakers’ webcams so meeting guests can easily follow the action
• Enhanced screen sharing that now supports multiple monitors, partial screen views and shared annotation and note taking
• A fully integrated toolbar plug-in for use with Microsoft Office Outlook® that gives users one-click controls to schedule, start, manage and record their meetings from the desktop
• Universal support for Mac® users
• International dial-out – with a “connect me” feature that now calls you wherever you are in the world
• Simplified recording for web and audio meetings, in a universal format that can be played in any web browser or uploaded to the YouTube™ video community
• Improved support for Microsoft® Office 2010, including the richest PowerPoint® presentations with animation and embedded video and audio files

For more information about GlobalMeet and to sign up for a 30-day free trial, visit www.globalmeet.com.

About Premiere Global Services, Inc. │ PGi

PGi is a global leader in virtual meetings. For 20 years, we have innovated technologies that help companies and individuals meet and collaborate in more enjoyable and productive ways. Every month, we bring together over 15 million people in nearly 4 million virtual meetings. Headquartered in Atlanta, PGi has a presence in 24 countries worldwide. For more information, visit us at http://www.pgi.com.

All trademarks belong to their respective owners.

Statements made in this press release, other than those concerning historical information, should be considered forward-looking and subject to various risks and uncertainties. Such forward-looking statements are made pursuant to the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995 and are made based on management’s current expectations or beliefs as well as assumptions made by, and information currently available to, management. A variety of factors could cause actual results to differ materially from those anticipated in Premiere Global Services, Inc.’s forward-looking statements, including, but not limited to, the following factors: competitive pressures, including pricing pressures; technological changes and the development of alternatives to our services; market acceptance of new services, including our iMeet^® and GlobalMeet^® services; our ability to attract new customers and to retain and further penetrate our existing customer base; risks associated with challenging global economic conditions; costs or difficulties related to the integration of any new technologies; service interruptions and network downtime; price increases from our telecommunications service providers; technological obsolescence and our ability to upgrade our equipment or increase our network capacity; concerns regarding the security of transactions; our level of indebtedness; future write-downs of goodwill or other intangible assets; assessment of income, state sales and other taxes; restructuring and cost reduction initiatives and the market reaction thereto; risks associated with acquisitions and market expansion; the impact of the recent sale of our PGiSend business; our ability to protect our intellectual property rights, including possible adverse results of litigation or infringement claims; regulatory or legislative changes, including further government regulations applicable to traditional telecommunications service providers; risks associated with international operations, including political instability and fluctuations in foreign currency exchange rates; and other factors described from time to time in our press releases, reports and other filings with the Securities and Exchange Commission, including but not limited to the “Risk Factors” section of our Annual Report on Form 10-K for the year ended December 31, 2010. All forward-looking statements attributable to us or a person acting on our behalf are expressly qualified in their entirety by this cautionary statement.

The post Web Conferencing News: PGi GlobalMeet 2.0 Offers Better Meetings at a Better Price appeared first on AudioFile Solutions.

June 22, 2011 03:20 PM Eastern Daylight Time

iMeet® Wins People’s Choice Stevie Award

ATLANTA–(BUSINESS WIRE)–The people have spoken. Earlier this week, PGi (NYSE: PGI) was awarded a People’s Choice Stevie Award for its latest innovation, iMeet, at the 2011 American Business Awards (ABA) reception. iMeet took home the trophy in the Favorite New Computer Service category and earned a finalist nod in the New Product or Service of the Year – Computer Services category.

“We’re thrilled and humbled by the number of iMeet users who took time out of their day to vote for us,” said Boland T. Jones, PGi founder, chairman and CEO. “With iMeet, PGi set out to reinvent video meetings by making them more personal and accessible to all people in an organization, regardless of their role, location or devices. This award is further proof that we’ve hit a nerve. We’re encouraged by the positive reception of iMeet as we continue to make better meetings a reality.”

iMeet takes video conferencing to the next level by giving users their own personal video meeting room online. The iMeet experience is simple, social and enjoyable – without the hassle of software downloads, hardware investments or IT support. Since launching in January, the iMeet community has grown to more than 35,000 people who engage in better video meeting experiences every day.

More than 2,800 nominations from organizations of all sizes, in virtually every industry, were submitted for Stevie Award consideration in more than 40 categories. Finalists were chosen by more than 150 business professionals nationwide during preliminary judging in April and May.

In addition to peer judging, every new product or service nominated in The American Business Awards was automatically included in the vote for the People’s Choice Stevie Awards for Favorite New Products. More than 140,000 votes were cast by the general public from May 12 through June 3, and the winners were honored at the ABA Awards Banquet in New York on June 20.

For more information about iMeet and to sign up for a 30-day free trial, visit www.iMeet.com.

About Premiere Global Services, Inc. │ PGi

PGi is a global leader in virtual meetings. For nearly 20 years, we have innovated technologies that help people meet and collaborate in more enjoyable and productive ways. Every month, we bring together over 15 million people in nearly 4 million virtual meetings. Headquartered in Atlanta, Georgia USA, PGi has a presence in 24 countries worldwide. For more information, visit us at www.pgi.com.

About The Stevie Awards

The Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.

Statements made in this press release, other than those concerning historical information, should be considered forward-looking and subject to various risks and uncertainties. Such forward-looking statements are made pursuant to the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995 and are made based on management’s current expectations or beliefs as well as assumptions made by, and information currently available to, management. A variety of factors could cause actual results to differ materially from those anticipated in Premiere Global Services, Inc.’s forward-looking statements, including, but not limited to, the following factors: competitive pressures, including pricing pressures; technological changes and the development of alternatives to our services; market acceptance of new services, including our iMeet^® and GlobalMeet^® services; our ability to attract new customers and to retain and further penetrate our existing customer base; risks associated with challenging global economic conditions; costs or difficulties related to the integration of any new technologies; service interruptions and network downtime; price increases from our telecommunications service providers; technological obsolescence and our ability to upgrade our equipment or increase our network capacity; concerns regarding the security of transactions; our level of indebtedness; future write-downs of goodwill or other intangible assets; assessment of income, state sales and other taxes; restructuring and cost reduction initiatives and the market reaction thereto; risks associated with acquisitions and market expansion; the impact of the recent sale of our PGiSend business; our ability to protect our intellectual property rights, including possible adverse results of litigation or infringement claims; regulatory or legislative changes, including further government regulations applicable to traditional telecommunications service providers; risks associated with international operations, including political instability and fluctuations in foreign currency exchange rates; and other factors described from time to time in our press releases, reports and other filings with the Securities and Exchange Commission, including but not limited to the “Risk Factors” section of our Annual Report on Form 10-K for the year ended December 31, 2010. All forward-looking statements attributable to us or a person acting on our behalf are expressly qualified in their entirety by this cautionary statement.

The post iMeet News: iMeet Wins People’s Choice Stevie Award appeared first on AudioFile Solutions.

Years ago, web conferencing was in it’s infancy, and all audio conference calling was full-service.  To make a reservation, one needed to physically call the company to set up a conference call.  If you were lucky, the reservationist might discuss with you the ins & outs of having a successful event.  The actual conference was handled by one or more support specialists who would answer all incoming lines and connect them to your meeting.  If you felt the need to complement or complain to the company about how your call was handled, you’d once again pick up the phone to talk with a customer service agent.

While full-service continues to be a big part of the market, self-service is growing  increasingly important.  Customers want to learn about products online, sign up for services via a website, and even use their conference call account without ever contacting another human being.

Among CSPs (Conferencing Service Providers), PGi is leading the way in ensuring a quality self-service experience.  This is but one reason why we have chosen to be one of their premier agents.

View PGi’s premier self-service audio conferencing service here.

The post PGi Leads the Way in Full-Service & Self-Service Conferencing appeared first on AudioFile Solutions.

Begin Press Release
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PGi Sells Fax Business to Become a Pure Play Virtual Meetings Company

Company to Use Portion of Proceeds to Reduce Debt

ATLANTA, October 21, 2010 – Premiere Global Services, Inc. (NYSE: PGI) today announced that it is focusing its strategy on virtual meetings with the completed sale of its PGiSend messaging business through the divestiture of its wholly-owned subsidiary, Xpedite Systems, LLC, and certain other assets to EasyLink Services International Corporation (NASDAQ: ESIC) for $105 million in cash.

PGi intends to use a portion of the proceeds from the transaction to repay certain borrowings under its credit facility, including retiring its $50 million Term A loan, and to pay certain transaction fees and closing costs.  The company currently intends to continue its investment strategy of pursuing strategic acquisitions and opportunistically repurchasing shares of its common stock.

“The global meetings and collaboration market is growing in size and importance, and it’s clear why. Today, meetings fuel both business and our daily lives,” said Boland T. Jones, PGi founder, chairman and CEO.  “Meetings that were initially reserved for corporate executives have become a cultural phenomenon, and virtual collaboration technologies are now paramount in getting business done.”

“By selling our fax business, we can now focus one hundred percent of our time, attention and resources on furthering our lead in the virtual meetings market,” continued Jones. “PGi is pouring all of our creativity into new technologies that enable people to collaborate and come together in more enjoyable and productive ways.  We are thrilled with the positive customer reaction to our next generation collaboration product, iMeet® — the first of many new innovations to come.”

About Premiere Global Services, Inc. │ PGi

PGi is a global software and services company that enables real-time, virtual meetings.  For almost 20 years, we have innovated technologies to empower people to connect, collaborate and come together in more enjoyable and productive ways. Every month, we bring together over 15 million people in nearly 4 million virtual meetings. Headquartered in Atlanta, PGi has a presence in 24 countries worldwide and an established base of greater than 30,000 customers, including 75% of the Fortune 100.  For more information, visit us at www.pgi.com.

Statements made in this press release, other than those concerning historical information, should be considered forward-looking and subject to various risks and uncertainties. Such forward-looking statements are made pursuant to the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995 and are made based on management’s current expectations or beliefs as well as assumptions made by, and information currently available to, management. A variety of factors could cause actual results to differ materially from those anticipated in Premiere Global Services, Inc.’s forward-looking statements, including, but not limited to, the following factors: competitive pressures, including pricing pressures; technological changes; the development of alternatives to our services; general domestic and international economic, business or political conditions; risks associated with challenging global economic conditions or a prolonged recession, including customer consolidations, restructuring, bankruptcies or payment defaults; market acceptance of our new services and enhancements, including iMeet; our ability to complete acquisitions and successfully integrate acquired operations; concerns regarding the security of sending information over the Internet and public networks; our ability to upgrade our equipment or increase our network capacity; service interruptions; our dependence on telecommunications supply agreements; our ability to service financial leverage; our dependence on our subsidiaries for cash flow; future write-downs of goodwill or other intangible assets; assessments of income, sales and other taxes for which we have not accrued; our ability to attract and retain key personnel; our ability to protect our proprietary technology and intellectual property rights; our ability to successfully manage the impact of the divestiture of our PGiSend business, including any financial impact from the loss of PGiSend revenue or earnings; possible adverse results of pending or future litigation or infringement claims; federal,  state or international legislative or regulatory changes, including further government regulations applicable to traditional telecommunications service providers; risks associated with international operations and fluctuations in currency exchange rates; changes in and the successful execution of restructuring and cost reduction initiatives and the market reaction thereto and other factors described from time to time in our press releases, reports and other filings with the SEC, including but not limited to the “Risk Factors” sections of our Annual Report on Form 10-K for the year ended December 31, 2009 and our Quarterly Report on Form 10-Q for the quarter ended March 31, 2010. All forward-looking statements attributable to us or a person acting on our behalf are expressly qualified in their entirety by this cautionary statement.

The post Fax2Mail News: PGi Sells Fax Business to Focus on Audio & Web Conferencing Services appeared first on AudioFile Solutions.

Editor’s Note: We no longer use this transcription tool.

We believe we are one of the best transcription companies out there. But what exactly does that mean? Are we just blowing our own horn?

Our clients count on us to render line, form and movement to their audio and video recordings—the  result being a tangible transcript of the spoken word. We’re contacted daily to deliver professional transcription support for focus group discussions, lectures, academic interviews, podcasts, meetings, webcasts… the list is endless.

As a business professional, you need to feel confident those whom you’re entrusting to transcribe your content have your best interests at heart. We’ve been delivering transcription services to companies for many years and it’s our pleasure to provide the outline below—identifying four key areas and the elements within—for you to consider when evaluating and choosing a transcription company.

Here’s what the best transcription companies provide and what they require from their employees.

Technical Skills

• Keyboarding Skills/Speed – Look for an above-average rate of speed (75+ words per minute) married with a high degree of accuracy (98% or higher). Fast isn’t valuable if precision isn’t the guarantee.
• Know and Understand Technology/Computer Literacy – Work with someone who knows more than just the technology basics. Look for creativity and adaptability, ask what type of technology they use to listen to your audio/video and the software they use to create your transcript.
• Working within Deadlines – This is all about time management and organizational skills. Great transcriptionists know how to “work backwards” in estimating typing time, proofing time and reading-for-comprehension time to beat your deadline and exceed your expectations.

Communication Skills

• Spelling and Grammar – You have a right to expect the best transcription companies to excel in these areas. Inquire how they ensure the accurate handling of homonyms. If they’re uncertain or confused about their homonym policy, don’t go there.
• Superior Listening – Typing what is said can be a science at times. Does the transcription company have the capability to provide verbatim (word-for-word) transcripts? Can they remove the superfluous (I know, you mean, like, uh, um, ah) interjections to create a cleaner transcript for you? Be specific with what you’d like to see as an end result and learn if the transcription company offers these skills.
• Superior Comprehension/Ear for Detail –This is where experience is vital. Great transcriptionists will hear discrepancies because their ears have been trained to hear and comprehend the detail. If something said later in the transcript does not jibe with what was said earlier, the best transcription companies will bring this to your attention. It’s not too much to expect.

Experience

• Specialties – Some transcription companies specialize in delivering transcripts of accented speakers, those that contain two or more speakers or transcripts requiring time code stamps. Be sure you understand areas of specialty and any price increases associated with higher-value services.
• Terminology Research – Is it important to you that your transcription company go the extra mile in researching and verifying terminology on your transcript? A transcription services provider who is on the ball will maintain a terminology list specifically for your work to ensure consistency on your future transcripts.
• Proofing Process – Ask questions about the proofing process. If your transcript is not proofed a minimum of two times, you may want to consider speaking with another potential provider. And… a response of “proofing as the transcript is typed” is not an acceptable guarantee of accuracy or consistency on your deliverable.
• Years in Business – Ask the provider how long they’ve been in business providing transcription services. Any transcription company worth its salt will be pleased to share this information with you. Longevity is significant.

Work Ethic

• Professionalism – This does not become any less important as we move from the brick-and-mortar environment to the virtual workplace. Ask for references and examples of work if this will provide you with a better feel for the provider’s professionalism. Those who are serious about your business will gladly respond to your requests.
• Confidentiality – Work with a transcription company that provides a confidentiality clause in their service agreement. (Yes, be sure to sign an agreement.) Feel confident that the subject matter shared with your transcription company stays with your transcription company.
• Business/Industry Knowledge – This is extremely important when it comes to creating your content. A transcription company should be familiar with standard business acronyms, business leaders and business trends.
• Vested Interest in Your Success – Work with a transcription provider who wants to understand what’s important to you. Find someone who isn’t afraid to have a voice-to-voice conversation and clarify your needs. You want to work with someone who requests that level of detail because it indicates they’re interested in your success.

And finally… transcribing is more than just typing. If you have ever received transcription services support, you quickly discovered upon review of your final deliverable whether you hired a skilled service provider. Transcription is a combination of art, skill and business savvy; it’s the transformation of your raw material into a meaningful deliverable to support the success of your business. Be sure to partner with a transcription company that has experience, is pleased to answer your questions and is committed to your success.

All the best.

Lori J. Clark is the Founder and Lead Administrator of Clark VA Solutions, a virtual administrative consulting practice delivering services based on a strong, 30-year professional foundation of education, skills and experience. Clark VA Solutions serves C- and executive-level professionals and entrepreneurs with writing services, corporate/business transcription, administrative planning and brainstorming/structuring service offerings for success. See http://clarkvasolutions.com for more information.

photo by Nathan LeClair

The post The Best Transcription Companies — How to Find One appeared first on AudioFile Solutions.